Frequently Asked Questions
How long do you take to deliver domestic orders?
We deliver domestic orders within 2-7 business days.
How much do I have to pay for domestic shipping?
Currently, domestic shipping across India is free.
How can I track my order?
Can I cancel or modify my order?
Yes, you can reach out to us within 1 day after you’ve placed your order for modifications or cancellations. You must email us at email@example.com within the timeline mentioned above.
How will I know when my order is shipped?
You’ll receive an email from us once we’ve shipped your order on your registered email address.
I'm unable to track my delivery status. What should I do?
You can reach out to us at firstname.lastname@example.org and we’ll be happy to help.
Are there any extra charges/duties/taxes for international orders?
After my order is placed, can I change the shipping address?
You can reach out to us within 1 day after placing your order to change your shipping address. We generally dispatch orders between Monday-Friday within 1-2 days of receiving them.
What is your exchange and return policy?
You can learn more about our policies here.
I received a damaged product. What should I do?
Do you offer easy replacements? What if I don’t like a product, can I replace it?
Do I have to pay for shipping if I get a replacement?
No, if you are eligible for a replacement we will be sending you a replacement, shipping is on us.
What methods of payment do you accept for domestic transactions?
We accept Debit/Credit Cards, UPI, Net Nanking and various Wallets.
Why is my card being declined when I try to place an order?
Where can I reach out for assistance in placing my order?
Please email us at email@example.com and our team will be happy to help out.